Orders and Shipping


How to order:

Your cart:

  1. Add products to your cart until you have everything you wish to purchase.
  2. Proceed to the cart page by clicking on the cart icon.
  3. Double check that your cart and order quantities are correct.
  4. Proceed to checkout but please ensure that you acknowledge our returns policy by clicking on the checkbox or you will not be able to proceed

The checkout process

Step 1:
  1. Fill in your personal details and shipping address.
  2. Please ensure that you provide:
    • The correct shipping address:
      • Use the full spelling of your city or town, so that we can assign the correct shipping rate to your order.
    • The correct contact number should we need to get hold of you.
  3. Proceed to the next page: Shipping Methods
Step 2:  Shipping Methods
  1. Select the shipping option available to your region.
  2. If no shipping rate appears please check:
    • That your address is a valid South African address and that you have used the full correct spelling of the city you are based in.
    • If you live outside of South Africa please contact us directly to complete your order.
  3. Proceed to final page: Payment Method.
Step 3: Payment Method
  1. Double check that your order is correct.
  2. Select your Payment option:
    • At this time, we only offer one option which is PayFast
      • PayFast is a leading South African payment gateway that offers excellent security and peace of mind while paying for items online.
      • You will be able to pay with either a credit or debit card using PayFast.
    • This option will be selected automatically
  3. Change your billing address if it is different from your shipping address.
  4. Proceed by clicking the "Complete your order" button.
    • This will redirect you to PayFast where you can follow the command prompts and pay using your credit/debit card.
    • Once the payment is confirmed and verified you will be redirected back to our store and will see an order Confirmation page.
    • You will also receive an email notifying you of your order.

Shipping and Delivery

Order Processing and Delivery

  1. Once your order and payment confirmation are received, we will begin to process your order and get it ready for shipping.
  2. We will notify you via email as soon as your order is with our courier Globeflight. 
    1. We will include a tracking number in the email we send so that you can track your order via Globeflights website
    2. Delivery usually tacks 3-5 days excluding weekends.
  3. We will send one final email once we receive confirmation of delivery from our courier.

Additional Important Information:

For additional information on lead times, shipping rates and cancellations, please read our FAQ.